ELVOAQ Terms of Use
Effective Date: July 1, 2026
Last Updated: July 1, 2026
Operator: Lukas Rajnic, trading as ELVOAQ
Legal Form: Sole trader, a natural person conducting business under the law of the Slovak Republic
Country of Establishment: Slovak Republic
VAT Number: Not registered for VAT (no VAT identification number exists)
Legal Contact: [email protected]
Privacy Contact: [email protected]
Support Contact: [email protected]
Website: www.elvoaq.com
1. Important Legal Notice
Please read these Terms of Use carefully before accessing or using ELVOAQ.
By creating an account, accessing the Platform, clicking “Accept,” purchasing a subscription, using any ELVOAQ product or service, uploading information, interacting with the Platform, opening a demo, using a trial, accepting an invitation to a workspace, or otherwise using any functionality provided by ELVOAQ, you expressly acknowledge and agree that you have read, understood, and accepted these Terms of Use in their entirety.
These Terms constitute a legally binding agreement between you and ELVOAQ.
If you access or use ELVOAQ on behalf of a company, organization, family office, foundation, trust, partnership, association, public body, institution, or other legal entity, you represent and warrant that you have full legal authority to bind that entity to these Terms. In such case, references to “you” and “your” include both you personally and the legal entity on whose behalf you act.
If you do not agree to these Terms in full, you have no right, authorization, permission, or license to access or use ELVOAQ. You must immediately stop using the Platform, leave the website, refrain from creating an account, discontinue all access to ELVOAQ products and services, and must not upload, copy, scrape, reverse engineer, imitate, test, misuse, or interact with ELVOAQ in any unauthorized manner.
Unauthorized access, copying, scraping, reverse engineering, imitation, misuse, automated extraction, competitive analysis, or competitive exploitation of ELVOAQ is strictly prohibited and may result in account termination, access restriction, legal action, injunctive relief, damages claims, recovery of costs where available, evidence preservation, and any other remedies available under Slovak law or other applicable law.
2. Company Identity
ELVOAQ is operated by:
Lukas Rajnic, a natural person conducting business as a sole trader established in the Slovak Republic, who is not registered for value added tax.
Lukas Rajnic operates the ELVOAQ platform, website, software, digital vault services, asset management features, document management features, controlled sharing tools, subscription services, demo environments, account systems, and related products and services.
3. Scope of These Terms
These Terms of Use govern all access to and use of ELVOAQ, including but not limited to:
1. the ELVOAQ website;
2. the ELVOAQ platform;
3. user accounts;
4. personal accounts;
5. business accounts;
6. organizational workspaces;
7. administrator accounts;
8. invited user accounts;
9. digital vault features;
10. asset record features;
11. document upload features;
12. document management features;
13. proof document tools;
14. controlled sharing tools;
15. dashboards;
16. workflows;
17. AI-assisted features;
18. subscriptions;
19. yearly plans;
20. demo access;
21. trial access;
22. support services;
23. legal notices;
24. platform documentation;
25. product interfaces;
26. all related software, content, designs, systems, and services.
These Terms apply to all visitors, users, customers, subscribers, administrators, invited users, business users, companies, organizations, trial users, demo users, and any other person or legal entity that accesses or uses ELVOAQ.
4. Definitions
For the purposes of these Terms, the following definitions apply.
“ELVOAQ,” “we,” “us,” or “our” means Lukas Rajnic, a sole trader established in the Slovak Republic, trading as ELVOAQ, including his employees, contractors, representatives, affiliates, licensors, suppliers, hosting providers, service providers, and authorized partners.
“Platform” means the ELVOAQ website, web application, mobile interfaces, software, dashboards, digital vault, asset management tools, document management tools, controlled sharing features, account systems, subscription services, AI-assisted features, APIs, user interfaces, databases, workflows, designs, content, and all related services.
“User,” “you,” or “your” means any person or entity that accesses, uses, registers for, subscribes to, tests, or interacts with ELVOAQ.
“Account” means a registered user profile, login, workspace profile, administrator access, business access, organizational access, or other authenticated access point provided through ELVOAQ.
“Workspace” means a user-controlled, business-controlled, organization-controlled, family-controlled, or team-controlled environment within ELVOAQ.
“Customer Data” means any information, documents, images, files, records, descriptions, asset values, ownership notes, receipts, certificates, warranties, contracts, metadata, uploads, communications, and other content submitted, uploaded, stored, shared, transmitted, processed, or managed by you through ELVOAQ.
“Asset Record” means a structured digital record created within ELVOAQ in relation to a physical or digital asset, including associated photos, documents, values, condition information, ownership notes, warranties, certificates, proof files, location information, sharing settings, history, metadata, and related details.
“Services” means all products, services, features, tools, subscriptions, support offerings, demos, trials, software, and related services provided by ELVOAQ.
“Subscription” means a paid plan, yearly plan, recurring access right, business plan, organization plan, or other paid service package purchased by a user or entity.
“Trial” means temporary, limited, free, discounted, demo, beta, preview, evaluation, or restricted access to ELVOAQ.
“Intellectual Property Rights” means copyrights, trademarks, trade names, logos, trade dress, design rights, database rights, software rights, trade secrets, know-how, patents, moral rights, domain names, confidential information rights, and all other proprietary or intellectual property rights anywhere in the world.
5. Eligibility and Minimum Age
ELVOAQ is intended only for users who are at least 18 years old or who have full legal capacity to enter into binding agreements under the laws applicable to them.
By creating an account, accepting these Terms, using the Platform, purchasing a subscription, accessing a trial, using a demo, or accepting an invitation to a workspace, you confirm that:
1. you are at least 18 years old;
2. you have full legal capacity to enter into these Terms;
3. you are not prohibited from using ELVOAQ under applicable law;
4. you are not subject to sanctions or restrictions that would make your use unlawful;
5. if you act on behalf of a company or organization, you have authority to bind that entity;
6. your use of ELVOAQ will comply with all applicable laws and obligations.
ELVOAQ is not intended for independent use by minors. If ELVOAQ becomes aware that an account has been created by a person under 18 without proper authorization, ELVOAQ may suspend or delete the account and related data, subject to applicable law and technical feasibility.
6. Nature and Purpose of ELVOAQ
ELVOAQ is a privacy-first platform designed for managing valuable assets, proof documents, private records, sensitive information, and secure workflows.
The Platform may allow users to:
1. create structured asset records;
2. upload asset photos;
3. upload receipts, certificates, warranties, contracts, and proof documents;
4. organize asset information;
5. record ownership notes;
6. manage asset values and condition records;
7. classify and structure valuable items;
8. maintain private records;
9. manage business or organizational assets;
10. invite multiple users to workspaces;
11. control user access;
12. share selected information with third parties;
13. use demo or trial functionality;
14. use AI-assisted tools where available;
15. manage subscriptions and account settings.
ELVOAQ is a digital organization and software platform. ELVOAQ is not a law firm, financial institution, bank, fiduciary, notary, valuation expert, insurance broker, tax advisor, estate planner, auditor, appraiser, authentication authority, or physical custodian of assets.
ELVOAQ does not take possession of physical assets and does not guarantee ownership, authenticity, value, condition, legal status, insurance acceptance, tax treatment, evidential validity, or third-party acceptance of any record or document.
7. Personal, Business, and Organizational Use
ELVOAQ may be used by individuals, companies, organizations, family offices, teams, institutions, and other legal entities, subject to these Terms and the applicable subscription plan.
Users may create or participate in multiple account types, including personal accounts, business accounts, and organizational workspaces.
If you create or manage a business or organizational workspace, you are responsible for:
1. ensuring that all invited users are authorized;
2. managing access rights;
3. removing users who should no longer have access;
4. maintaining appropriate internal governance;
5. ensuring that uploaded information is lawful;
6. ensuring that employees, contractors, representatives, advisors, family members, or other invited users comply with these Terms;
7. determining whether your organization needs internal policies, data protection agreements, confidentiality rules, or other documentation.
ELVOAQ is not responsible for internal disputes, ownership conflicts, administrator misuse, employee misuse, family disputes, business disputes, unauthorized internal access caused by your settings, or access permissions configured by you or your administrators, except to the extent liability cannot be excluded under applicable law.
8. Account Registration and Security
To use certain features of ELVOAQ, you must create an account or accept an invitation to an existing workspace.
You agree to provide accurate, current, complete, and lawful information when creating or using an account.
You are responsible for:
1. maintaining the confidentiality of your login credentials;
2. using strong passwords;
3. protecting your email account;
4. protecting your devices;
5. enabling security features where available;
6. managing authorized users;
7. monitoring suspicious account activity;
8. notifying ELVOAQ immediately of suspected unauthorized access;
9. ensuring that account information remains current;
10. ensuring that your use complies with applicable law.
You are responsible for all activity that occurs under your account, unless such activity results from ELVOAQ’s own breach of obligations that cannot be excluded under applicable law.
ELVOAQ may suspend, restrict, disable, or terminate accounts where we reasonably believe that an account is unauthorized, insecure, fraudulent, abusive, inactive, unlawful, misleading, infringing, or in breach of these Terms.
9. User Responsibilities
You are solely responsible for your use of ELVOAQ and for all Customer Data you upload, enter, store, organize, modify, export, share, or delete through the Platform.
You agree that you will:
1. use ELVOAQ only for lawful purposes;
2. comply with Slovak law and all other applicable laws;
3. respect intellectual property rights;
4. respect privacy rights;
5. respect confidentiality obligations;
6. upload only data you are entitled to upload;
7. avoid uploading illegal, stolen, fraudulent, misleading, harmful, defamatory, abusive, discriminatory, or infringing content;
8. verify all important information independently;
9. maintain separate backups of critical records;
10. check all asset values and ownership information yourself;
11. verify the authenticity and validity of documents;
12. manage sharing settings carefully;
13. prevent unauthorized access to your account and workspace;
14. ensure that any third-party data uploaded by you is uploaded lawfully;
15. comply with tax, customs, insurance, inheritance, corporate, data protection, consumer protection, and regulatory rules applicable to you.
You remain fully responsible for any decisions, transactions, communications, filings, claims, sales, purchases, insurance submissions, inheritance preparations, legal actions, tax filings, business decisions, asset transfers, or third-party disclosures made in connection with your use of ELVOAQ.
10. Customer Data
As between you and ELVOAQ, you retain ownership of Customer Data that you lawfully upload, submit, store, or process through the Platform.
You grant ELVOAQ a worldwide, non-exclusive, limited, royalty-free license to host, store, process, transmit, display, reproduce, secure, back up, analyze, maintain, and otherwise use Customer Data only as necessary to:
1. provide the Platform;
2. operate your account;
3. maintain your workspace;
4. process uploaded files;
5. provide asset record functionality;
6. enable controlled sharing;
7. provide support;
8. secure the Platform;
9. prevent fraud and abuse;
10. comply with legal obligations;
11. enforce these Terms;
12. improve the Platform, subject to the Privacy Policy;
13. provide AI-assisted features where enabled and configured.
You represent and warrant that you have all rights, licenses, permissions, consents, and lawful bases required to upload and process Customer Data through ELVOAQ.
ELVOAQ does not claim ownership of your uploaded asset records or documents. However, ELVOAQ retains ownership of the Platform, software, interfaces, workflows, structures, templates, designs, databases, models, product concepts, terminology, business methods, and all ELVOAQ Intellectual Property Rights.
11. Sensitive Information and Valuable Asset Records
ELVOAQ may be used to store or organize sensitive information, including documents and data relating to valuable assets, ownership, purchase records, warranties, certificates, contracts, private notes, family records, insurance records, and business records.
You acknowledge that such information may be commercially, legally, personally, financially, or operationally sensitive.
You are responsible for determining whether ELVOAQ is suitable for the information you choose to upload.
You should avoid uploading unnecessary sensitive information. You should maintain original documents and independent backups where legally, commercially, or personally important.
ELVOAQ is not responsible for your decision to upload, store, share, rely on, export, delete, or disclose sensitive information, except to the extent liability cannot be excluded under applicable law.
12. Hosting, Infrastructure, and Technical Environment
ELVOAQ may use European Union hosting and infrastructure arrangements, together with selected technical providers and systems, including Render for application hosting, Supabase for database and file storage, Cloudflare for content delivery, Resend for transactional email, and other technical service providers where necessary for secure and reliable operation.
User data is intended to be hosted and managed with a European Union infrastructure approach. However, some technical providers, subprocessors, payment processors, communication providers, security providers, or support providers may process data in other locations where legally permitted and subject to appropriate safeguards.
Further details regarding personal data processing, hosting, subprocessors, data transfers, privacy rights, and technical safeguards are provided in the ELVOAQ Privacy Policy.
13. AI-Assisted Features
ELVOAQ may provide AI-assisted, automated, scanning, classification, categorization, document assistance, asset suggestion, summary, recognition, or workflow support features.
Such features are provided only for convenience, organization, and informational support.
ELVOAQ does not use AI-assisted outputs as legal opinions, financial advice, insurance advice, tax advice, valuation opinions, appraisal certification, authentication certificates, ownership verification, compliance advice, or professional recommendations.
You are responsible for reviewing, verifying, correcting, approving, or rejecting all AI-assisted outputs before relying on them.
AI-assisted features may be incorrect, incomplete, inaccurate, outdated, biased, unsuitable, or unreliable in specific cases.
You confirm that:
1. you will not rely on AI-assisted outputs without independent verification;
2. you remain responsible for all decisions based on AI-assisted outputs;
3. AI features do not replace qualified professional advice;
4. AI features may be changed, limited, suspended, or removed at any time;
5. content you submit to an AI-assisted feature, including uploaded documents and images, is transmitted to our AI provider xAI (Grok) for processing, as described in the Privacy Policy and the AI Policy;
6. you will not submit unlawful, confidential, restricted, or third-party information into AI features unless you have the right to do so.
ELVOAQ is not liable for loss, damage, dispute, claim, transaction, decision, or consequence arising from reliance on AI-assisted features, except to the extent liability cannot be excluded under applicable law.
14. No Professional Advice
ELVOAQ does not provide and must not be interpreted as providing:
1. legal advice;
2. tax advice;
3. insurance advice;
4. financial advice;
5. investment advice;
6. accounting advice;
7. inheritance advice;
8. estate planning advice;
9. compliance advice;
10. audit advice;
11. appraisal services;
12. valuation certification;
13. authenticity verification;
14. ownership certification;
15. custody services;
16. fiduciary services;
17. notarial services;
18. banking services.
Any information displayed, generated, organized, summarized, classified, stored, or suggested through ELVOAQ is provided for organizational and informational purposes only.
You should obtain independent professional advice from qualified lawyers, tax advisors, insurance specialists, financial advisors, appraisers, auditors, notaries, compliance professionals, or other experts before making decisions based on information stored, organized, or generated through ELVOAQ.
15. No Guarantee of Ownership, Authenticity, Value, or Acceptance
ELVOAQ helps users organize information. ELVOAQ does not guarantee that any asset record, document, file, upload, description, value, certificate, receipt, warranty, contract, serial number, photo, note, AI suggestion, export, or shared view is:
1. accurate;
2. complete;
3. authentic;
4. current;
5. legally valid;
6. enforceable;
7. acceptable to courts;
8. acceptable to insurers;
9. acceptable to tax authorities;
10. acceptable to buyers;
11. acceptable to auditors;
12. acceptable to regulators;
13. sufficient to prove ownership;
14. sufficient to prove value;
15. sufficient to prove authenticity;
16. sufficient to prove provenance;
17. suitable for resale;
18. suitable for insurance claims;
19. suitable for inheritance or estate planning;
20. suitable for regulatory compliance.
You are solely responsible for verifying all records and maintaining originals where required.
ELVOAQ does not guarantee that a digital copy, uploaded record, AI-generated result, or exported report will be accepted by any third party.
16. Controlled Sharing
ELVOAQ may allow you to share selected asset records, files, documents, views, summaries, or other information with third parties.
You are solely responsible for:
1. selecting the correct recipient;
2. verifying recipient identity;
3. determining what information to share;
4. deciding whether sharing is lawful;
5. ensuring sharing does not violate confidentiality obligations;
6. ensuring sharing does not violate privacy laws;
7. ensuring sharing does not violate employment, business, family, inheritance, contractual, insurance, or professional obligations;
8. managing sharing permissions;
9. revoking access where necessary;
10. understanding that recipients may copy, screenshot, download, forward, store, disclose, or misuse information after receiving access.
ELVOAQ does not control how recipients use shared information after access is granted, except where technical restrictions are available and enforceable.
You acknowledge that sharing sensitive information creates risk. ELVOAQ is not responsible for consequences resulting from your sharing decisions, except to the extent liability cannot be excluded under applicable law.
17. Subscriptions, Plans, Fees, and Payment
ELVOAQ may offer free, trial, demo, paid, yearly, business, organization, or custom subscription plans.
Most ELVOAQ subscriptions may be selected on a yearly basis, depending on the plans available at the time of purchase.
By purchasing a subscription, you agree to pay all applicable fees, taxes, charges, renewal amounts, and payment processing costs associated with your selected plan.
Unless otherwise stated:
1. subscription fees are charged in advance;
2. yearly plans renew according to the billing terms shown at checkout;
3. plan features may vary;
4. subscription prices may change for future periods;
5. promotional pricing may expire;
6. payment failure may result in account restriction, suspension, or termination;
7. taxes may be added where required;
8. invoices may be issued electronically;
9. payment providers may apply their own terms;
10. ELVOAQ may offer multiple payment methods.
ELVOAQ may use third-party payment providers. Such providers may process payment details according to their own terms and privacy policies.
You are responsible for keeping billing information accurate and payment methods valid.
18. Refunds and Cancellation
Refunds, cancellations, and billing adjustments are governed by the ELVOAQ Refund Policy and any specific subscription terms shown at checkout.
Where a Refund Policy applies, it forms part of the overall legal framework for your use of ELVOAQ.
Cancellation of a subscription may stop future renewals, but does not automatically create a right to a refund unless required by applicable law or expressly provided in the Refund Policy.
Refunds may depend on:
1. subscription type;
2. billing period;
3. promotional terms;
4. trial terms;
5. usage level;
6. applicable consumer rights;
7. timing of cancellation;
8. payment provider rules;
9. refund policy terms.
Nothing in these Terms limits mandatory consumer rights that cannot be excluded by law.
19. Trials, Demos, and Preview Access
ELVOAQ may offer free trials, demos, previews, beta features, limited access, evaluation access, or sample environments.
Trials and demos are provided for evaluation purposes only unless expressly stated otherwise.
Trial, demo, beta, and preview features may:
1. be limited;
2. be changed without notice;
3. contain errors;
4. be incomplete;
5. be unavailable at times;
6. produce inaccurate results;
7. lack full functionality;
8. lack full support;
9. be terminated at any time;
10. be unsuitable for production use.
You must not use trials, demos, beta features, or preview access for unlawful purposes, sensitive production use, competitive analysis, scraping, reverse engineering, copying, or commercial exploitation.
ELVOAQ is not liable for reliance on trial, demo, beta, or preview features, except to the extent liability cannot be excluded under applicable law.
20. Platform Availability
ELVOAQ aims to provide a secure and reliable platform. However, ELVOAQ does not guarantee uninterrupted, permanent, continuous, error-free, secure, or unlimited availability.
The Platform may be unavailable, interrupted, degraded, restricted, delayed, modified, or suspended due to:
1. maintenance;
2. updates;
3. technical failures;
4. hosting issues;
5. cloud provider issues;
6. database issues;
7. network failures;
8. cyberattacks;
9. denial-of-service attacks;
10. account security incidents;
11. legal obligations;
12. payment failures;
13. third-party service failures;
14. force majeure events;
15. operational decisions;
16. security measures;
17. misuse;
18. infrastructure changes.
You are responsible for maintaining independent backups of important documents and records.
ELVOAQ is not liable for downtime, delays, failed uploads, failed downloads, failed sharing, lost opportunity, business interruption, or inability to access records, except to the extent liability cannot be excluded under applicable law.
21. Changes to the Platform
ELVOAQ may at any time modify, update, replace, restrict, redesign, suspend, discontinue, rename, remove, or reconfigure any part of the Platform.
This may include changes to:
1. features;
2. user interface;
3. dashboards;
4. subscriptions;
5. prices;
6. workflows;
7. storage limits;
8. account limits;
9. file limits;
10. sharing features;
11. AI-assisted features;
12. security features;
13. authentication methods;
14. support options;
15. provider integrations;
16. technical infrastructure;
17. documentation;
18. legal policies.
We do not guarantee that any specific feature, plan, layout, design, workflow, or function will remain available permanently.
Where reasonably appropriate, ELVOAQ may provide notice of material changes. However, urgent changes may be made without advance notice for security, legal, technical, or operational reasons.
22. Prohibited Uses
You must not use ELVOAQ for unlawful, abusive, fraudulent, harmful, infringing, misleading, or unauthorized purposes.
You must not:
1. violate any applicable law or regulation;
2. upload unlawful, stolen, fraudulent, counterfeit, harmful, defamatory, discriminatory, abusive, obscene, infringing, or misleading content;
3. upload malware, ransomware, viruses, spyware, trojans, worms, corrupted files, or harmful code;
4. access accounts, systems, networks, or data without authorization;
5. interfere with or disrupt Platform security;
6. bypass access controls;
7. bypass subscription limits;
8. share login credentials with unauthorized persons;
9. impersonate any person or entity;
10. misrepresent affiliation with ELVOAQ;
11. misrepresent ownership, authenticity, provenance, value, insurance status, or legal status of assets;
12. use ELVOAQ to facilitate fraud, tax evasion, money laundering, sanctions violations, asset concealment, illegal trade, counterfeiting, trafficking, or unlawful transactions;
13. use ELVOAQ to violate privacy or confidentiality rights;
14. use ELVOAQ to violate intellectual property rights;
15. perform unauthorized security testing, vulnerability scanning, penetration testing, load testing, or stress testing;
16. overload, damage, impair, or reverse engineer ELVOAQ systems;
17. use ELVOAQ in a manner that harms ELVOAQ, users, service providers, or third parties.
Violation of this section may result in immediate account suspension, termination, legal action, and any other remedy available under applicable law.
23. Zero-Tolerance Copying and Unauthorized Use Policy
ELVOAQ maintains a strict zero-tolerance policy against unauthorized copying, reproduction, imitation, reverse engineering, scraping, cloning, competitive misuse, automated extraction, or unauthorized commercial exploitation of the ELVOAQ platform, products, services, designs, workflows, software, brand identity, legal documents, product language, content, visual systems, database structures, and business concepts.
All rights in and to ELVOAQ, including the Platform, website, applications, user interfaces, software, source code, object code, architecture, workflows, vault systems, asset record structures, document management models, sharing mechanisms, product concepts, visual identity, trademarks, trade names, legal texts, commercial copy, icons, layouts, graphics, databases, and related materials, are owned by or licensed to ELVOAQ.
You must not, without prior written authorization from ELVOAQ:
1. copy, reproduce, duplicate, imitate, modify, adapt, translate, distribute, sell, license, sublicense, rent, lease, publish, or commercially exploit any part of ELVOAQ;
2. reverse engineer, decompile, disassemble, inspect, extract, decode, scrape, crawl, monitor, or attempt to derive the source code, structure, architecture, workflows, database logic, prompts, models, or proprietary methods of ELVOAQ;
3. create, finance, develop, market, or support any competing product, platform, service, vault, asset management tool, document management system, proof management system, or digital ownership record system based on ELVOAQ;
4. use ELVOAQ for competitive analysis, benchmarking, feature copying, interface imitation, design replication, business model imitation, AI training, or developing competing software;
5. remove, alter, obscure, or falsify any copyright notice, trademark notice, proprietary marking, watermark, attribution, or legal notice displayed on or within ELVOAQ;
6. use ELVOAQ’s name, logo, brand identity, privacy-first positioning, visual language, product descriptions, legal documents, or commercial language in a way that creates confusion, implies affiliation, or damages ELVOAQ;
7. access ELVOAQ through automated systems, bots, crawlers, scrapers, unauthorized APIs, scripts, browser automation, or similar technologies;
8. use screenshots, interface recordings, product flows, design elements, or platform structures to replicate, imitate, or commercially exploit ELVOAQ;
9. use ELVOAQ to train, fine-tune, benchmark, develop, test, or validate artificial intelligence systems, machine learning models, software products, or commercial services;
10. use ELVOAQ trial or demo environments to extract commercial, technical, design, legal, or strategic information.
Any violation of this Zero-Tolerance Copying and Unauthorized Use Policy may result in immediate suspension or termination of access, deletion or restriction of accounts, preservation of evidence, legal proceedings, injunctive relief, monetary damages, recovery of legal costs where available, and any other remedies permitted under Slovak law or other applicable law.
ELVOAQ reserves all rights not expressly granted.
24. Intellectual Property Ownership
ELVOAQ and its licensors retain all right, title, and interest in and to ELVOAQ and all related Intellectual Property Rights.
This includes, without limitation:
1. software;
2. source code;
3. object code;
4. architecture;
5. databases;
6. data structures;
7. workflows;
8. product concepts;
9. platform logic;
10. dashboards;
11. UI and UX design;
12. icons;
13. graphics;
14. layouts;
15. legal documents;
16. commercial copy;
17. product descriptions;
18. trademarks;
19. logos;
20. trade names;
21. visual identity;
22. documentation;
23. templates;
24. AI-assisted feature logic;
25. security systems;
26. technical infrastructure;
27. know-how;
28. business methods.
Nothing in these Terms transfers ownership of ELVOAQ Intellectual Property Rights to you.
Subject to compliance with these Terms and payment of applicable fees, ELVOAQ grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable right to access and use the Platform for your own lawful personal, business, or organizational purposes.
All rights not expressly granted are reserved by ELVOAQ.
25. Brand Protection
The names ELVOAQ, related logos, trade names, product names, service names, slogans, icons, design language, visual identity, and brand elements are protected.
You must not use ELVOAQ brand assets without prior written permission.
You must not:
1. imply endorsement by ELVOAQ;
2. imply partnership with ELVOAQ;
3. imply certification by ELVOAQ;
4. create confusingly similar names or logos;
5. register similar domains or social media handles;
6. use ELVOAQ’s brand in advertising without permission;
7. use ELVOAQ’s screenshots in competitor materials;
8. damage ELVOAQ’s reputation;
9. copy ELVOAQ’s privacy-first positioning in a misleading or infringing way.
Unauthorized brand use may constitute trademark infringement, unfair competition, passing off, copyright infringement, misappropriation, or other unlawful conduct.
26. Feedback and Suggestions
If you provide ELVOAQ with feedback, ideas, suggestions, bug reports, product requests, improvement proposals, design ideas, feature concepts, commercial suggestions, or other input, you grant ELVOAQ a worldwide, perpetual, irrevocable, transferable, sublicensable, royalty-free license to use, copy, modify, develop, commercialize, publish, implement, and exploit such feedback without compensation or obligation to you.
You acknowledge that ELVOAQ may already be developing similar ideas or may develop similar ideas in the future.
Do not submit confidential third-party information as feedback.
27. Privacy Policy
Processing of personal data by ELVOAQ is governed by the ELVOAQ Privacy Policy.
The Privacy Policy explains how ELVOAQ collects, uses, stores, protects, discloses, transfers, and otherwise processes personal data.
The General Data Protection Regulation and Act No. 18/2018 Coll. on Personal Data Protection protect the personality and fundamental rights of natural persons whose personal data is processed.
By using ELVOAQ, you acknowledge that personal data may be processed in accordance with the Privacy Policy and applicable law.
If you use ELVOAQ on behalf of a company or organization, you are responsible for ensuring that your use complies with applicable data protection laws and that you have a lawful basis to upload and process personal data through ELVOAQ.
28. Cookie Policy
ELVOAQ may use cookies and similar technologies to operate and secure the Platform, remember preferences, manage sessions, support authentication, provide payment flows, improve functionality, support customer support, and, where enabled and consented to, support optional analytics or marketing communications.
Your use of cookies and similar technologies is governed by the ELVOAQ Cookie Policy.
You confirmed that ELVOAQ uses a cookie banner with “Accept All” and “Customize” options. ELVOAQ should ensure that optional cookies are not used unless properly configured and consented to where required by applicable law.
ELVOAQ does not use retargeting advertising according to the current platform configuration.
29. Payments, Providers, and Third-Party Services
ELVOAQ may use multiple payment providers and third-party service providers to operate the Platform.
Third-party providers may include providers for:
1. payment processing;
2. hosting;
3. databases;
4. cloud infrastructure;
5. authentication;
6. email delivery;
7. customer support;
8. security monitoring;
9. error monitoring;
10. document processing;
11. backup and recovery;
12. communication systems;
13. technical operations.
Third-party services are governed by their own terms, policies, and technical conditions.
ELVOAQ is not responsible for third-party service failures, outages, errors, data handling, price changes, security incidents, or policies, except to the extent liability cannot be excluded under applicable law.
30. Support and Communications
ELVOAQ may provide support through email, helpdesk systems, chat tools, contact forms, or other support channels.
Support is provided according to the plan, availability, and support options applicable at the time.
ELVOAQ does not guarantee immediate response times unless expressly agreed in a separate written service level agreement.
Support communications may be stored and processed for support, security, quality, legal, and operational purposes.
ELVOAQ may send you service communications, legal notices, account notices, subscription notices, security notices, refund communications, payment reminders, and other administrative communications.
Marketing communications may be sent only where permitted and may be optional.
31. Marketing Communications
ELVOAQ may send optional marketing communications, product updates, newsletters, feature announcements, or business communications where permitted by law.
You may unsubscribe from marketing communications where required or available.
Unsubscribing from marketing communications does not prevent ELVOAQ from sending important service, security, legal, billing, or account-related communications.
ELVOAQ does not use retargeting advertising according to the current platform configuration.
32. Data Backup and Export
You are responsible for maintaining independent backups of important documents, proof files, asset records, contracts, warranties, certificates, receipts, and other important information.
ELVOAQ may offer export tools or backup-related features, but ELVOAQ is not a replacement for:
1. legal document custody;
2. notarial storage;
3. professional archival systems;
4. regulated recordkeeping;
5. physical safekeeping;
6. insurance documentation requirements;
7. tax record systems;
8. business continuity systems.
ELVOAQ is not liable for data loss, corruption, deletion, failed upload, failed export, failed backup, failed restoration, synchronization issues, file incompatibility, account lockout, user error, third-party failure, or loss of business continuity, except to the extent liability cannot be excluded under applicable law.
33. Security
ELVOAQ may implement technical and organizational measures intended to protect the Platform and Customer Data.
However, no system is absolutely secure.
You are responsible for:
1. securing your devices;
2. securing your login credentials;
3. securing your email account;
4. using strong passwords;
5. managing account access;
6. controlling workspace users;
7. protecting exported files;
8. avoiding insecure networks;
9. verifying sharing recipients;
10. reporting suspicious activity.
ELVOAQ does not guarantee absolute protection against hacking, phishing, malware, social engineering, unauthorized access, credential theft, device compromise, third-party breaches, infrastructure failure, or cyberattacks.
34. Suspension and Termination
ELVOAQ may suspend, restrict, or terminate your account, workspace, subscription, sharing links, trial access, demo access, or access to the Platform if ELVOAQ reasonably believes that:
1. you violated these Terms;
2. you failed to pay fees;
3. your account creates security risk;
4. your use is unlawful;
5. your use is fraudulent;
6. your use infringes third-party rights;
7. you copied or attempted to copy ELVOAQ;
8. you scraped or attempted to scrape ELVOAQ;
9. you reverse engineered or attempted to reverse engineer ELVOAQ;
10. you used ELVOAQ for competitive misuse;
11. your account is inactive;
12. your use harms ELVOAQ, users, providers, or third parties;
13. suspension is required by law, authority, provider, or security need.
Upon termination, your right to use ELVOAQ ends immediately.
Termination does not affect:
1. payment obligations already incurred;
2. intellectual property rights;
3. confidentiality obligations;
4. liability limitations;
5. indemnification;
6. governing law;
7. jurisdiction;
8. rights to enforce these Terms;
9. provisions that by nature should survive termination.
ELVOAQ may delete, retain, restrict, or preserve Customer Data after termination according to the Privacy Policy, technical capabilities, legal obligations, backup cycles, and applicable law.
35. Disclaimer of Warranties
To the maximum extent permitted by applicable law, ELVOAQ is provided on an “as is” and “as available” basis.
ELVOAQ makes no warranties, representations, guarantees, or conditions of any kind, whether express, implied, statutory, or otherwise, including warranties of:
1. merchantability;
2. fitness for a particular purpose;
3. non-infringement;
4. accuracy;
5. completeness;
6. reliability;
7. availability;
8. uninterrupted access;
9. security;
10. data integrity;
11. compatibility;
12. legal sufficiency;
13. evidential value;
14. third-party acceptance;
15. ownership proof;
16. valuation accuracy;
17. authenticity verification;
18. insurance acceptance;
19. tax suitability;
20. regulatory compliance;
21. suitability for professional use;
22. suitability for business continuity;
23. suitability for inheritance planning;
24. suitability for asset sale or transfer;
25. suitability for any specific user purpose.
ELVOAQ does not warrant that the Platform will meet your requirements, that defects will be corrected, that data will never be lost, that unauthorized access will never occur, that AI-assisted features will be accurate, or that information obtained through ELVOAQ will be reliable for your intended use.
36. Limitation of Liability
To the maximum extent permitted by applicable law, ELVOAQ, its employees, contractors, affiliates, licensors, suppliers, representatives, and service providers shall not be liable for any indirect, incidental, special, consequential, punitive, exemplary, reputational, business, financial, legal, regulatory, or economic damages, including:
1. loss of profit;
2. loss of revenue;
3. loss of business;
4. loss of goodwill;
5. loss of reputation;
6. loss of data;
7. loss of documents;
8. loss of evidence;
9. loss of asset value;
10. loss of opportunity;
11. loss of anticipated savings;
12. loss of use;
13. business interruption;
14. insurance denial;
15. failed transaction;
16. failed sale;
17. failed purchase;
18. failed inheritance preparation;
19. failed legal claim;
20. failed tax filing;
21. failed audit;
22. failed compliance review;
23. third-party misuse;
24. unauthorized disclosure;
25. reliance on inaccurate records;
26. reliance on AI-assisted outputs;
27. reliance on asset values;
28. reliance on document classifications;
29. loss caused by user error;
30. loss caused by third-party services.
To the maximum extent permitted by applicable law, ELVOAQ’s aggregate liability for all claims arising out of or relating to the Platform, Services, these Terms, your account, your subscription, your workspace, Customer Data, or your use of ELVOAQ shall not exceed the amount paid by you to ELVOAQ for the specific Service giving rise to the claim during the twelve months preceding the event giving rise to liability, or EUR 100 if no amount was paid.
Nothing in these Terms excludes or limits liability where exclusion or limitation is not permitted under mandatory applicable law, including liability for unlawful intent or gross negligence where such exclusion is invalid under Slovak law.
The limitations in this section apply regardless of legal theory, whether contract, tort, negligence, strict liability, warranty, statutory duty, misrepresentation, unjust enrichment, or otherwise, even if ELVOAQ has been advised of the possibility of such damages.
37. No Liability for User Decisions
You acknowledge that all decisions made in connection with Customer Data, asset records, documents, values, sharing, exports, reports, AI outputs, subscriptions, business records, or use of ELVOAQ are your sole responsibility.
ELVOAQ is not responsible for:
1. asset purchases;
2. asset sales;
3. asset transfers;
4. insurance decisions;
5. claims submissions;
6. inheritance decisions;
7. tax filings;
8. legal proceedings;
9. business decisions;
10. investment decisions;
11. valuation decisions;
12. authenticity decisions;
13. document retention decisions;
14. access permission decisions;
15. sharing decisions;
16. reliance on incomplete records;
17. reliance on incorrect data entered by users;
18. reliance on third-party documents;
19. reliance on AI-assisted outputs;
20. decisions made by recipients of shared information.
You must independently verify all information before relying on it.
38. Indemnification
To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless ELVOAQ, its employees, contractors, affiliates, licensors, suppliers, representatives, and service providers from and against any claims, damages, liabilities, losses, costs, penalties, fines, expenses, and fees, including reasonable legal fees, arising out of or relating to:
1. your use of ELVOAQ;
2. your Customer Data;
3. your violation of these Terms;
4. your violation of law;
5. your violation of third-party rights;
6. your misuse of the Platform;
7. your unauthorized sharing of information;
8. your inaccurate or misleading asset records;
9. your uploaded documents;
10. your failure to obtain required permissions;
11. your business or organizational use;
12. your internal user management;
13. your violation of privacy or data protection obligations;
14. your intellectual property infringement;
15. your use of ELVOAQ for unlawful or fraudulent purposes;
16. disputes between you and third parties;
17. disputes between administrators, users, employees, family members, advisors, buyers, sellers, insurers, or business partners;
18. your reliance on Platform outputs;
19. your breach of confidentiality;
20. your unauthorized copying or competitive misuse of ELVOAQ.
ELVOAQ reserves the right to control the defense of any matter subject to indemnification, and you agree to cooperate fully.
39. Force Majeure
ELVOAQ shall not be liable for any delay, failure, interruption, loss, damage, or inability to perform resulting from events beyond its reasonable control, including:
1. natural disasters;
2. fire;
3. flood;
4. war;
5. terrorism;
6. civil unrest;
7. labor disputes;
8. pandemics;
9. government action;
10. court orders;
11. regulatory restrictions;
12. power failures;
13. internet failures;
14. hosting failures;
15. hosting or infrastructure provider failures;
16. database provider failures;
17. payment provider failures;
18. telecommunications failures;
19. cyberattacks;
20. denial-of-service attacks;
21. supply chain disruption;
22. third-party service failures;
23. emergency maintenance;
24. infrastructure events beyond reasonable control.
40. Consumer Rights
Nothing in these Terms is intended to exclude or limit mandatory consumer rights that cannot be excluded under applicable law.
If you are a consumer, certain statutory rights may apply depending on your country of residence and applicable mandatory law.
If any provision of these Terms conflicts with mandatory consumer protection law, the mandatory rule prevails only to the extent required, and the remaining Terms remain in force.
41. Export Control, Sanctions, and Restricted Use
You must not use ELVOAQ in violation of export control laws, sanctions laws, anti-money laundering rules, anti-terrorism rules, customs regulations, or other trade restrictions.
You represent and warrant that you are not located in, organized under the laws of, ordinarily resident in, or acting on behalf of any person or entity subject to sanctions or restrictions that would make your use of ELVOAQ unlawful.
You must not use ELVOAQ to manage, conceal, transfer, document, support, or facilitate assets, transactions, persons, goods, services, or records connected with unlawful trade, sanctioned persons, illegal goods, counterfeit goods, money laundering, tax evasion, terrorism financing, or other prohibited activity.
42. Electronic Communications
You agree that ELVOAQ may communicate with you electronically, including by email, platform notifications, account messages, website notices, invoices, support messages, legal notices, or other electronic means.
Electronic communications satisfy any legal requirement that communications be in writing, to the extent permitted by applicable law.
You are responsible for keeping your contact information accurate and monitoring communications from ELVOAQ.
43. Confidentiality
You agree to keep confidential any non-public information obtained through ELVOAQ, including product roadmaps, beta features, pricing discussions, technical information, security information, business plans, design concepts, internal documents, support communications, and other confidential information.
You must not disclose, copy, publish, distribute, commercialize, or use confidential ELVOAQ information for any purpose other than authorized use of the Platform.
This obligation survives termination of your account.
44. Changes to These Terms
ELVOAQ may update these Terms from time to time.
Updates may reflect:
1. legal changes;
2. regulatory requirements;
3. product changes;
4. security updates;
5. pricing changes;
6. subscription changes;
7. new features;
8. third-party provider changes;
9. operational requirements;
10. business changes.
The updated Terms will become effective when posted, unless a later effective date is stated.
Your continued use of ELVOAQ after updated Terms become effective constitutes acceptance of the updated Terms.
If you do not agree to updated Terms, you must stop using ELVOAQ.
45. Assignment
You may not assign, transfer, delegate, sublicense, or otherwise dispose of your rights or obligations under these Terms without prior written consent from ELVOAQ.
ELVOAQ may assign, transfer, delegate, subcontract, or otherwise dispose of its rights and obligations under these Terms in connection with a merger, acquisition, restructuring, sale of assets, financing, corporate transaction, affiliate arrangement, or operational change.
46. Severability
If any provision of these Terms is found to be invalid, illegal, void, or unenforceable, that provision shall be limited, modified, or severed to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
The invalidity of one provision shall not affect the validity of the remaining provisions.
47. No Waiver
Failure by ELVOAQ to enforce any provision of these Terms shall not constitute a waiver of that provision or any other right.
Any waiver must be in writing and signed by ELVOAQ to be effective.
48. Entire Agreement
These Terms, together with the Privacy Policy, Cookie Policy, Refund Policy, subscription terms, order forms, data protection agreements, and any additional written agreements expressly incorporated by reference, constitute the entire agreement between you and ELVOAQ regarding use of the Platform.
They supersede all prior or contemporaneous discussions, proposals, representations, marketing statements, understandings, or agreements relating to the Platform.
In case of conflict, the following order of precedence applies unless expressly stated otherwise:
1. individually signed written agreement with ELVOAQ;
2. data processing agreement, where applicable;
3. order form or subscription terms;
4. these Terms of Use;
5. Privacy Policy;
6. Cookie Policy;
7. Refund Policy;
8. website or support documentation.
49. Governing Law
These Terms of Use, and any dispute, claim, controversy, or matter arising out of or relating to ELVOAQ, the Platform, the Services, your account, your subscription, your workspace, Customer Data, or these Terms, shall be governed by and construed in accordance with the substantive laws of the Slovak Republic, excluding its conflict of law rules and excluding the United Nations Convention on Contracts for the International Sale of Goods.
Mandatory consumer protection laws may apply where they cannot be excluded.
50. Jurisdiction
Subject to mandatory applicable law, the exclusive place of jurisdiction for all disputes, claims, controversies, or proceedings arising out of or relating to ELVOAQ, the Platform, the Services, your account, your subscription, your workspace, Customer Data, or these Terms shall be the competent courts of the Slovak Republic determined by the registered address of the operator.
ELVOAQ may also bring proceedings against you at your domicile, registered office, place of business, or any other legally available jurisdiction, including for injunctive relief, intellectual property enforcement, unpaid fees, misuse, copying, unauthorized access, or urgent protective measures.
Nothing in this section limits ELVOAQ’s right to seek interim, injunctive, emergency, or protective relief before any competent court.
51. Injunctive Relief
You acknowledge that unauthorized copying, reverse engineering, scraping, competitive misuse, disclosure of confidential information, misuse of intellectual property, trademark infringement, security violations, or unauthorized access may cause irreparable harm to ELVOAQ.
ELVOAQ shall be entitled to seek injunctive relief, interim measures, evidence preservation, account suspension, takedown orders, damages, and any other remedies available under applicable law without the need to prove actual monetary loss to the extent permitted by law.
52. Contact
For legal questions regarding these Terms, contact:
Lukas Rajnic, trading as ELVOAQ
Sole trader established in the Slovak Republic
VAT: Not registered for VAT
Email: [email protected]
Privacy: [email protected]
Support: [email protected]
Website: www.elvoaq.com
53. Final Acknowledgement
By accessing or using ELVOAQ, you acknowledge and agree that:
1. ELVOAQ is a brand operated by Lukas Rajnic, a sole trader established in the Slovak Republic;
2. ELVOAQ is provided as a digital platform for asset, document, and workflow organization;
3. ELVOAQ does not provide legal, financial, insurance, tax, valuation, appraisal, or professional advice;
4. ELVOAQ does not guarantee ownership, authenticity, value, legal validity, evidential acceptance, or third-party acceptance of any record;
5. you remain responsible for all Customer Data and decisions;
6. you must maintain independent backups of important records;
7. you must not copy, imitate, reverse engineer, scrape, clone, or competitively misuse ELVOAQ;
8. ELVOAQ’s liability is limited to the maximum extent permitted by applicable law;
9. the law of the Slovak Republic governs these Terms, subject to mandatory applicable law;
10. disputes are subject to the jurisdiction provisions above;
11. continued use of ELVOAQ means acceptance of these Terms.
These Terms are intended to protect the integrity, security, privacy, reliability, intellectual property, commercial identity, legal positioning, and operational stability of ELVOAQ while defining the responsibilities of all users who access or use the Platform.